All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

For over 10 years, support used to run through GetSatisfaction. They stopped offering their service, so for now, all support is handled via email. Below are the archived support threads that were available on GetSat.

Subject By Last update Status
Error on front-end after EE CMS update and Low Search plugin update Mike Lohrman 2018-12-13 19:34 complete
Sanitise low search keywords Samuel Coles 2018-12-11 14:26 complete
Issue after EE3 to EE5 upgrade farmco 2018-12-11 11:21 active
EE4 upgrade causes Low Alphabet to 500 tim willis 2018-12-10 20:05 active
Are Relationship fields still not natively searchable? Jason Boothman 2018-12-06 07:33 complete
Categories/Fields Searched in Results watermelonkid 2018-11-30 14:20 complete
Properties of "select files" field type Kevin Beick 2018-11-28 18:14 pending
Upgrading to EE4 from EE3? EE throws a database error referencing low variables in one of its tables. Ezell Frazier 2018-11-27 07:27 complete
Searching with Keyword filter AND a grid field column Bashir Tahir 2018-11-14 12:27 complete
Searching by Distance watermelonkid 2018-11-08 19:20 complete
Searching by Categories and Channel Fields Together watermelonkid 2018-11-08 19:14 complete
Full Low Search Tutorial with Context? watermelonkid 2018-11-06 16:48 complete
Parsing Low Variable grid set as a Fieldtype Seb Neerman 2018-11-06 16:34 complete
low_search and fluid field Dmitry 2018-11-06 07:51
low variable in a custom field grid column Seb Neerman 2018-11-05 07:42 complete
Low Search Store, modifiers stock search Hrvoje 2018-10-29 07:26 complete
user permission "not authorized to access this page" Matthias 2018-10-28 19:12 active
Can't get gte and lte parameters to work in a form field. Jason Boothman 2018-10-27 06:53 complete
Having trouble redirecting to Low Search results Page tim willis 2018-10-26 19:43 complete
Search Multiple Fields in a form with other field searches using one keyword input using collection smartpill 2018-10-25 13:59 complete
Is it possible to prefix low_search results - so low search can be nested within a channel:entries tag? Gavin Lawrie 2018-10-22 14:49 complete
Low Reorder - Custom Statuses JayCasteel 2018-10-11 12:42 complete
Display custom field in Low Reorder set list paul.bellamy 2018-10-11 09:43 complete
EE 3.5.2 and LowSearch 6.1.2 Exception Caught: No such method getAllCustomFields Paul Larson 2018-10-01 18:16
php error on low search distance jelle dijkstra 2018-09-27 14:36
Relationship Searching - EE4 / MSM Gavin Lawrie 2018-09-27 07:12 complete
Setting keywords mode to search character "-" ngoncom 2018-09-17 10:18 complete
Is it possible to pre-sort entries in Low Reorder 'show entries per single category from group(s)' reorder sets? Gavin Lawrie 2018-09-10 14:55 complete
Matching exactly a field Diego - Oltremedia s.a.s. 2018-09-07 13:51 complete
Deleting a channel grid field with the same ID as a low variables grid field, deletes them both tobystokes 2018-08-30 12:05 complete
Low Search - Some collections show the wrong excerpt farmco 2018-08-28 12:25 complete
ip_adress in exp_low_search_log error 'data too loong for column' Dave 2018-08-27 14:37 complete
Integrity constraint violation: 1048 Column 'variable_data' cannot be null ebreezy 2018-08-24 21:19 complete
Searching Wygwam content returns no results Christian Rochford 2018-08-16 13:47 complete
Condition with Low Search status not work ngoncom 2018-08-13 07:45 complete
Don't know why Low Search not work in this case! ngoncom 2018-08-12 20:02 complete
Error searching Low Events with Low Search wbj 2018-08-09 23:06 complete
Filter results for single parent and all children Joe 2018-08-08 19:34 active
Low search pagination Hassan 2018-08-08 19:29 active
Low Search / Ignore Word returns every entry in results Josh Brodleit 2018-08-03 20:46 pending
EE2 to EE4 white page Hassan 2018-08-02 12:36 rejected
Low Variables / Assets bug within embedded templates. Jason Boothman 2018-07-31 12:39 active
Upgrade path from EE 2.9.2 to EE 3.5 with Low Variables Ben Waters 2018-07-31 06:35 complete
How are Low Variable Version 2 relationships stored in the EE Version 2.9.2 Database? Ben Waters 2018-07-27 06:59 complete
how to set hook $param (low_search_pre_search) Thomas 2018-07-18 11:34 complete
Non-encoded query string, keywords and pagination base problem! ngoncom 2018-07-12 08:37 complete
search 2 category groups and / or peter e 2018-07-11 18:27 complete
Low search category groups as AND or OR Rob (Bluedreamer) 2018-07-11 15:10 complete
Low search order results by weight Thomas 2018-07-11 14:13 complete
Cannot create a shortcut for an authors group. John 2018-07-09 14:48 complete
← Previous page 3/53 Next page →