All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

For over 10 years, support used to run through GetSatisfaction. They stopped offering their service, so for now, all support is handled via email. Below are the archived support threads that were available on GetSat.

Subject By Last update Status
Multilingual events show up in doubles – Low Events and Transcribe romadev 2019-06-12 07:41 rejected
{my_var:total_results} not rendering in exp:low_variables:parse Caroline C. Blaker 2019-06-11 20:37 complete
Can't save variables Caroline C. Blaker 2019-06-11 19:15 active
Can't create new variables Caroline C. Blaker 2019-06-11 18:26 complete
Grid not saving in LV 3.3.0/EE 5.2.2 Derek 2019-06-10 18:06 complete
Filter Search by Low Reorder on the Frontend. Can I LowSearch that? Evis 2019-06-08 08:07 complete
Exclude some entries from Low Search James 2019-05-31 08:34 complete
Rang is not working W3care Developer 2019-05-27 11:35 complete
Pagination in low search does something that not parse EE conditions mufaddal nala 2019-05-27 06:28 active
Low Search and channels that are on one page James 2019-05-25 07:12 complete
Low Search index error: 500 internal server error James 2019-05-25 07:05 active
Searching Relationship Fields jwmatlock 2019-05-23 06:23 complete
Low Search in MySQL 5.7 Stephen 2019-05-21 13:20 complete
How to order low search results by date, relevance etc..confusion about query Sam Cosgrove 2019-05-21 09:20 complete
Transcribe and Low Events not parsing date Phil Cardenas 2019-05-17 06:22 complete
Does LowSearch have a maximum number of segments it will parse? Paul Larson 2019-05-09 06:27 complete
Low Search and EE5 W3care Developer 2019-05-07 05:42 complete
Bloqs fields not being indexed by Low Search Jarrod Nix 2019-05-06 11:34 active
EE4.38, LS6.2 Entries in search results with Matrix fields are being shown base64 encoded excerpts Paul Larson 2019-05-05 11:25 complete
Installation Problem Andreas Maier 2019-05-03 07:59 complete
Low search is not supporting channel fields Bijendra Singh 2019-05-02 07:24
Failing PCI Compliance - please help! Lisa 2019-04-18 17:39 active
The Low Search reverse range filter doesn't seem to produce the correct results. Tyson 2019-04-11 20:36 complete
Config override for where to look for Low Search Filters? Jason Boothman 2019-04-11 18:02 complete
Collection Modifier not working Leah 2019-04-08 18:12 complete
Grid issue in low variable stuart.d69 2019-04-05 11:05 complete
excluded categories & missing search results Paul Larson 2019-03-21 17:06 complete
Multiple categories in Low Reorder Daniel 2019-03-20 07:25 complete
Low Search filtering is returning more results than it should due to a "like" search not working correctly?? Jason Boothman 2019-03-14 20:17 complete
Is Low Search Calendar compatible with Solspace Calendar 3? Thanks chunkitdesign 2019-03-14 14:51 complete
Low Search always no results Tiziano 2019-03-09 07:55 active
Low Search with Select2 fields Tiziano 2019-03-08 14:50 complete
The 'category_group' parameter does not seem to be filtering correctly in Low Search. Jason Boothman 2019-03-07 17:52 complete
LOW Search results page timeouts memory exhausted... Paul Cripps 2019-03-01 10:23 complete
Low Search Results - 500 error or PHP error JeremyBechtold 2019-02-28 12:20 rejected
Strange exp:low_events:entries issue after EE upgrade to 5.1.3 Susan Wohlgemuth 2019-02-26 07:12 rejected
Low Search - use classes and id for form tag? soire 2019-02-20 17:50 rejected
Unable to load the requested class: low_variables_settings Emily Raymond 2019-02-11 21:51 complete
FULLTEXT errors after moving server paul.bellamy 2019-02-11 21:46 rejected
Low Reorder fails to show either future or expired entries on the module Roberto Ambrósio 2019-02-08 18:06 pending
Intermittent cache clearing error when saving under EE5 Derek 2019-02-07 07:09 active
Using the popular tag is throwing an error. Jason Boothman 2019-01-31 07:55 active
Downloading Low Variables 3.2.0 Emily Raymond 2019-01-29 17:40 complete
Low Search - Special Characters Mark Coogan 2019-01-27 12:42 complete
PHP fatal error with Grid Fields and Low Variables on EE5 Piper LeMoine 2019-01-25 13:10 complete
Seg2Cat {last_segment_category_name} stripping $ Kari-Lyn Henkel 2019-01-23 13:26 rejected
Early Parsing radio button grayed out DennisDerammelaere 2019-01-05 01:46 rejected
Data not saving in grid field with lot of data. Josh Brodleit 2019-01-04 16:19 complete
Structure Change Breaks Single Entry Page watermelonkid 2019-01-03 16:41 complete
Low Search keyword filters Clashing ('match' and 'inflect') Mark Rowe 2018-12-20 14:57 active
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