All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

For over 10 years, support used to run through GetSatisfaction. They stopped offering their service, so for now, all support is handled via email. Below are the archived support threads that were available on GetSat.

Subject By Last update Status
Low variables access to Ungrouped group Rob (Bluedreamer) 2018-07-09 06:17 complete
Low Search showing EE comments James Turner 2018-07-05 06:56 pending
Distance seacrh is not working 0 mi case. Bijendra Singh 2018-07-02 05:39 active
Form and results on the same page Diego - Oltremedia s.a.s. 2018-06-29 15:35 complete
Using "alias" to do two different searches on two channel on result page Diego - Oltremedia s.a.s. 2018-06-29 10:37 complete
In Low Variables grid field Asset after first save isn't visible in global variables. Josh Brodleit 2018-06-28 06:44 active
Saving an unchecked checkbox low variable results in error thatdeadpixel 2018-06-21 21:39 complete
Does Low Reorder work with the channel entries "dynamic_parameters" parameter? thatdeadpixel 2018-06-20 13:58 complete
Low Variables Error on ee 4.1.1 | Exception Caught Mateusz 2018-06-20 12:35 complete
Low Search Not Returning All Entries Based on Solspace Tag nonprofit_tech 2018-06-20 06:26 active
Low Search Shortcut Name Micah Kohne 2018-06-19 18:04 complete
File name too long: Cannot map (encoded query) Diego - Oltremedia s.a.s. 2018-06-18 12:58 complete
Low Search - Collection Error? Micah Kohne 2018-06-14 17:51 complete
Low Search & Categories Micah Kohne 2018-06-04 20:54 complete
Error messages when trying to update a Low Reorder set Robert Hallatt 2018-06-04 19:10 active
Result page error Tiziano 2018-05-24 19:58 complete
Low Search 6.1.1 EE 3.5.16 No such method getDataStorageTable. Andrew Wolfe 2018-05-24 19:51 rejected
Excluding channels from search Kevin Beick 2018-05-24 16:41 complete
Low Search 6.1.0 Throws “No such method getAllCustomFields” Error TyMorton 2018-05-18 17:47 complete
Low Search 6.0.1 not finding Category Field entry (EE 4.2.1) Gavin Lawrie 2018-05-18 07:42 complete
Range search on 2 fields Tiziano 2018-05-17 12:39 complete
Low search distance no results show suggestions. Wayne 2018-05-11 18:57 complete
Unable to load the requested file: helpers/_helper.php Shabhi Naqvi 2018-05-10 07:31 rejected
Using Low Search with grid fields attached via a fluid Gavin Lawrie 2018-05-09 18:44 complete
How can I show the entry title in the calendar at Low Events? Michel 2018-05-07 06:21 complete
Getting an exception error after saving a grid low variable thatdeadpixel 2018-05-04 18:48 complete
Category as keyword searched? Digital Designs 2018-05-01 18:01 complete
Problems getting low_events v 1.5.1 to work with EE v2.11.9 Randy Melton 2018-05-01 10:48 complete
Problem with data from lv loop in channel entries ebreezy 2018-04-25 06:20 rejected
Function create_function() is deprecated in PHP 7.2.0, message error in the Control Painel using Low Variables Stéphane Cabaret 2018-04-24 13:56 complete
Sub-querying a Canned Search? Is It Possible allgood2 2018-04-23 18:13 complete
Search post always goes to home page Green Seventeen 2018-04-23 06:05 complete
Show events without dates Michel 2018-04-18 08:37 complete
Receive an error when trying to add a Low Reorder Search field. Jason Boothman 2018-04-17 12:18 complete
LV throwing php error when saving any group with grid in it. Josh Brodleit 2018-04-17 10:20 complete
Unable to load the requested file: col_settings_tmpl.php Hassan Alasady 2018-04-13 10:37 rejected
Partial search issues Paul Larson 2018-04-12 06:51 rejected
There is something wrong with keyword search is a number ngoncom 2018-04-11 14:00 complete
Search fields not included in generated query Diego - Oltremedia s.a.s. 2018-04-09 08:01 complete
PHP errors on save of Low Variables angieherrera 2018-04-07 07:04 complete
"Show entries per single category" and showing all entries reordered on page without category in URL thatdeadpixel 2018-04-05 18:36 complete
Exception Caught: Unknown field ChannelEntry.field_id_2 vincent 2018-04-05 16:42 complete
EE2 to EE3 errors Peter Gosling 2018-04-05 09:27 complete
Distance from: lat lng field in channel entry Wayne 2018-04-05 08:38 complete
Low Search not updating kbk_low_search_indexes for matrix field type Trent 2018-04-04 16:38 complete
Low Search No Results and Not Indexing TJ Draper 2018-04-04 06:04 complete
Low Events with EE Grid? Chris 2018-04-01 13:20 complete
Syncing variables ChristopherDavies 2018-03-29 16:00 rejected
Low search extract ngoncom 2018-03-27 10:12 complete
Low Variables - Severity: 8192 spatafore 2018-03-21 12:23 rejected
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