All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

For over 10 years, support used to run through GetSatisfaction. They stopped offering their service, so for now, all support is handled via email. Below are the archived support threads that were available on GetSat.

Subject By Last update Status
Unable to load the requested file: col_settings_tmpl.php rstokes 2015-12-03 21:23 complete
Possible to exclude special characters in a search? Nick Bedard 2015-12-02 15:02 complete
Search for "Like-Words" RobertGranlund 2015-12-01 22:01 complete
Variable Prefix Parameter not working? astuteo 2015-12-01 21:52 complete
2 category groups include 1 category tree search all children Edwin Van de Pol 2015-12-01 18:18 complete
Can’t get my fieldtype working with Low Variables. TJ Draper 2015-11-25 13:24 complete
Low Search total results in search log seems off Behzad Noroozi Fotoohieh 2015-11-24 18:46 complete
EE3 Migration Plans Aaron Jay 2015-11-24 17:59 complete
EE3 Rich Text Editor does not save DnSu 2015-11-23 15:10 pending
Search redirects to homepage when using Publisher multilingual plugin GMJ 2015-11-23 13:30 complete
Low Search and Datagrab kevhoran 2015-11-20 09:40 rejected
Clearing the search:field_name value from URL using low_search:url tag Bryan C 2015-11-19 16:37 complete
Cant edit the low variable PT List... Brian 2015-11-18 14:04 rejected
Parameter keywords:loose="right" not doing what I think it should... Gary Reckard 2015-11-17 15:22 complete
Relationship filter set-up Tim Print 2015-11-17 13:29 complete
Low Search Calendar Absolute Results or Event Total Kristine 2015-11-13 18:01 complete
Categories loop not displaying categories within search results QB Marketing 2015-11-12 20:47 active
Can a hidden field be used with piped entry IDs for a directed search? QB Marketing 2015-11-12 20:44 complete
Can I use Low Search to order Solspace calendar events by start_date? John Leonardini 2015-11-05 19:00 complete
Can low_reorder be used in conjunction with Expresso Store search? Dorothy Molloy 2015-11-05 10:30 complete
Issues with Low Google Search and cURL JoeGengler 2015-11-04 18:37 complete
Using Low Variables in Modules SamuelKwong 2015-11-03 14:08 complete
search returning entries not in collection Melissa 2015-11-02 23:27 pending
Search seems to always require Keywords to produce results xynergy 2015-11-02 22:48 complete
Low Search > Keyword-less search using filters? (such as category or custom field) Mark Elliotson 2015-11-02 22:12 complete
url_segment displays the wrong date Kaspar Allenbach 2015-11-02 13:38 rejected
Getting accurate result counts, instead of approx_results kyle bertelsen 2015-10-27 18:32 complete
Low Variable - local install not recognizing files from server therooster 2015-10-27 17:35 complete
Using distance:from and distance:to as result parameters in an embed paul.bellamy 2015-10-27 16:54 complete
Search Params Question gtowle 2015-10-27 12:42 complete
Long URL's not working RobertGranlund 2015-10-21 16:41 complete
Low search - searching for entries that are related parents... Paul Cripps 2015-10-20 21:10 complete
Low search and search store Brad Morse 2015-10-20 17:25 complete
New entries not showing up on front end with Low Reorder ByteMyPixel 2015-10-19 16:19 complete
Is there a way to export search parameters from the search log in any meaningful way? Andrew 2015-10-17 07:58 complete
One variable in Low Vars is resetting itself on its own. Brian Rivet 2015-10-14 07:42 active
Search custom field 1 OR custom field 2 ngoncom 2015-10-10 02:45 complete
Show results from 2 channels ngoncom 2015-10-09 07:51 complete
Unable to load the requested file: helpers/low_search_helper.php MichaelQuiles 2015-10-09 07:28 complete
Low Variables Front-End Editing Lance 2015-10-08 20:53 complete
Multi search form, one result pages base on conditional ngoncom 2015-10-08 20:52 complete
Low events with Channel entries Brian Hackett 2015-10-03 07:48 complete
Conflict with another fieldtype which causes a JS error meaning Low events dropdowns are not working on publish page BigLittleFlan 2015-10-02 11:03 active
Grid in LV not saving in EE2.10.1 spatafore 2015-10-01 09:22 active
Low Variables - Grid data not saving with EE v2.9 Christiaan Knol 2015-09-30 07:49 complete
Low Search "range-from" and "range:to" (grid) not working Dan Treasure 2015-09-29 12:47 complete
Using Low Search to search dictionary ngoncom 2015-09-29 03:29 complete
Low Variables 2.6.0, Grid 1.0, EE 2.7.3 - PHP errors when selecting Grid field type. TechNinja 2015-09-28 17:47 rejected
No results with categories only Edwin van de Pol 2015-09-28 14:19 complete
Search works on one page but not another RobertGranlund 2015-09-25 18:44 rejected
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