All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

For over 10 years, support used to run through GetSatisfaction. They stopped offering their service, so for now, all support is handled via email. Below are the archived support threads that were available on GetSat.

Subject By Last update Status
Unexpected results with Low Trevor Saint 2014-12-16 10:16 pending
Low reorder: getting the if current_page conditional working with pagination dibeja 2014-12-16 09:33 rejected
Can Low Search only get future events from Solspace Calendar? Jason Boothman 2014-12-15 14:36 complete
How can I apply a category filter to all results by default and allow further filtering foamcow 2014-12-11 11:39 complete
Low Seg2Cat fails if category name matches url_title. KJ 2014-12-11 09:58 rejected
Creating, editing and deleting Low Search Shortcuts in the front end. Jordan Sowers 2014-12-10 18:53 pending
Performance Tips on Low Search Form Jordan Sowers 2014-12-10 09:50 complete
:upcoming Field Tag Not Working After EE 2.9.2/Low Events 1.3.1 Upgrade kgrote 2014-12-10 08:13 rejected
Secure form submition Aaron Krug 2014-12-03 21:42 complete
Low Search in fields: combine different search_modes runner 2014-12-03 13:56 complete
Disallowed Key Characters When Saving Variables Nicholas Powell 2014-12-03 09:50 complete
Using lowreorder with single category filtering not working when changing an entries category Ryan 2014-12-01 19:17 rejected
Search returns everything even entries that don't meet search terms Sean 2014-12-01 14:49 complete
Unexpected Behavior in When Filtering by Collection Stoyan Vasilev 2014-11-29 17:02 complete
Custom Low Events Filters Within Low Search Stoyan Vasilev 2014-11-28 18:25 complete
Clear Items from query string : Toolbar | Currently Searching By sajwal 2014-11-28 11:20 complete
Range filter gives unexpected results when targeting a CartThrob Price field sajwal 2014-11-28 08:38 complete
Low Search 3.3.2 freezes when tried to search for range in EE 2.9.2 sajwal 2014-11-26 10:57 complete
Low Search results sorted by popularity? Jordan Sowers 2014-11-26 08:28 complete
GET causing odd search results Jordan Sowers 2014-11-24 18:43 complete
Shortcuts using GET? Jordan Sowers 2014-11-24 07:51 complete
Getting Errors in control panel after updating to EE 2.9.2. Erros coming from Low Events Brian Rivet 2014-11-22 20:35 complete
Low Search: always prioritize one channel? Sluggo 2014-11-22 19:41 complete
Large table to be reindex rootsami 2014-11-21 15:40 complete
Low Variables returning 404 errors when saving Wygwam vars kevhoran 2014-11-21 11:53 active
Low events is not displaying any past events? outline4 2014-11-20 17:49 complete
Entering URL doesn't trigger Low Search Shortcut results to appear Jordan Sowers 2014-11-18 22:03 complete
Some Low Variable field types not working with Grid wjthomas9 2014-11-17 21:45 rejected
Can't save low variables using Rich Text or Wygwam if content has multiple lines charlieperrins 2014-11-16 16:37 active
Any date constants making use of %Q code don't correctly parse as format options _KevinSmith 2014-11-14 16:24 complete
Results tag, paginate_base, GET variables with multi-language site dan 2014-11-13 19:18 complete
{exp:low_events:entries} tag is returning no results, even though there are entries in the DB jonathan 2014-11-12 14:50 complete
Searching a Playa field, ordering results based on the search term stevieg_83 2014-11-12 11:52 complete
Incorrect search results issue - how do I troubleshoot? Bearpig 2014-11-11 13:53 complete
Using selects rather than checkboxes for category search Zack Morgan 2014-11-11 11:50 complete
Can Low Alphabet search by relationship field? John Faulds 2014-11-11 11:46 complete
Low Search shortcuts params persisting after resubmitting search James Nowland 2014-11-10 22:12 complete
Low reorder shows blank page when creating new set vinay 2014-11-10 12:21 rejected
Multiple Channels with Multiple Channel Field result sajwal 2014-11-09 09:44 complete
XSS Filtering / Cross Site Scripting protection with Low GoogleSearch Terry Evans 2014-11-08 00:08 complete
Low Variables: Can't save to file Sean 2014-11-07 08:27 complete
Low Search giving 0 score if matching with loose_ends=right. Brianna 2014-11-07 08:09 rejected
Config Global Vars not parsed in search results Tommy Sanchez 2014-11-06 18:48 complete
Low Search breaking SSL (no green padlock on Chrome) boilerroomdigital 2014-11-06 17:24 complete
Show number of search results found in Search Log Simon Hamp 2014-11-06 12:31 complete
Low Search with Channel Ratings Nick 2014-11-06 07:58 complete
low_search_category not displaying via shortcuts based queries James Nowland 2014-11-05 22:09 complete
Am I supposed to replace the Channel Entries tag with the Low Reorder tag? ZenBug 2014-11-05 16:39 complete
Low Search Result Conditional Jemes 2014-11-04 15:17 complete
Searching Across Multiple Categories Gary Fannon 2014-10-30 12:40 complete
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