Support archive

Low reorder shows blank page when creating new set

vinay 7 Nov 2014 13:45 problem, rejected

Hi

We are using expression engine version 2.7.2 with PHP Version 5.3.28. We installed and tried with both versions of low reorder module versions ( 2.2.3 and 2.3.0 ). When we try to create the new set it shows blank page please check the screenshots attached.





Please help us

Thanks

Replies

1. Low 7 Nov 2014 18:22

   In your /wf/admin.php file, can you set the $debug var to 1 and see if you're getting an error message then?

2. vinay 10 Nov 2014 06:01

   Hi
   
   We kept the $debug var to 1 in the /wf/admin.php file but still we cant see any error message can you help us.
   
   
   
   
   
   Thanks

3. Low 10 Nov 2014 07:59

   I'll need to take a look myself. Please send SuperAdmin login credentials to hi at gotolow dot com if you can.

4. vinay 10 Nov 2014 08:45

   Hi,
   
   Login details sent to hi@gotolow.com can you please check
   
   Thanks

5. Low 10 Nov 2014 09:15

   Received. Will take a look shortly.

6. Low 10 Nov 2014 12:21

   After investigation, it's not clear where this issue comes from. LR seems to return the rendered page just fine to EE, but somewhere along the way where EE should display the page, it returns an empty string instead. Why this happens, and why this happens only with Low Reorder, remains a mystery.
   
   I suggested upgrading EE, but that was not possible.
   
   User ended up choosing a different solution.