All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

For over 10 years, support used to run through GetSatisfaction. They stopped offering their service, so for now, all support is handled via email. Below are the archived support threads that were available on GetSat.

Subject By Last update Status
Database error when submitting an entry. ldavid20 2017-10-02 11:22 complete
Multiple Related Entries and Low Events Kevin Beick 2017-09-27 19:16 complete
Low Search searching Low Variables Sean 2017-09-26 15:51 complete
Search not returning correct results Hrvoje 2017-09-26 10:36 complete
How to get Search Results with a Relationship Field Sean 2017-09-25 14:42 complete
How can Low Search use fuzzy search in french laureent 2017-09-25 14:17 complete
Low Search distance eror LostMyUser 2017-09-25 09:41 rejected
Operation not permitted for non super admins when creating a new set John Faulds 2017-09-19 07:34 active
Two-way sync doesn't work in Low Variables Kevin Beick 2017-09-15 16:53 complete
How do you add access to Low Variables in the control panel menu so clients don't have to go to Add-On Manager to find it? Dan Hashemi 2017-09-13 10:11 complete
search results going to 404 page dvrsnarytactic 2017-09-12 07:18 complete
Can Low Search search grid fields? Paul 2017-09-08 08:56 complete
Low events update - fatal error assign_relationship_data romadev 2017-09-04 18:28 active
EE 3.5.x wygwam not available Dave 2017-08-29 09:49 rejected
Index not auto building James Carter 2017-08-28 13:24 active
Upgrading EE to EE3 and EE Events Upgrade issue boilerroomdigital 2017-08-21 09:14 complete
Low Reorder numbering - Can I show the set count (ee3)? Reg Tait 2017-08-14 11:30 complete
Low search, search across multisite not working. Jacob Nijgh 2017-08-09 12:45 active
Is there any way to upgrade low events in EE 2.4.0 ? Surbhi Gangwal 2017-08-03 14:03 complete
Can we have a low reorder set modification date to use in sitemaps for example? Fabrice Paget 2017-07-31 07:07 pending
Low Search Safeguard for EE3? travisb 2017-07-31 07:05 complete
How can I group search results by collection or channel? Russ Back 2017-07-27 08:30 complete
How do I know if a parameter goes on the low_search:form or the low_search:results tag? Jules Webb 2017-07-25 19:44 complete
Zenbu + Low Reorder Patrick Woodcock 2017-07-24 12:22 complete
Low Reorder Next Entry doesn't work after upgrade to ExpressionEngine 3 Josh Conner 2017-07-21 14:05 complete
Low GoogleSearch and the confusing service chance of GSS/CSE Paul Larson 2017-07-19 07:56 complete
Low Search "Find and Replace" shows preview but won't complete replace rodgustafson 2017-07-18 07:03 pending
Notice Undefined offset:1 in low_search\libraries\ Low_search_index.php,line 206 shinymuhammed 2017-07-17 11:23 complete
Is it possible to search multiple websites with low search? DennisDerammelaere 2017-07-12 20:34 complete
I can't get more then 100 results on result page using total_result. If I am passing limit more then 100 it's memory is going exhaust. Bijendra Singh 2017-07-12 12:17 rejected
Long queries Abhilekha Nirwan 2017-07-12 10:59 complete
Which version should I be using for EE 2.11.3? Simon Hamp 2017-07-10 07:08 complete
Low search distance to decimal place Wayne 2017-06-29 10:56 complete
Converting to InnoDB tables in Low Search Christian Rochford 2017-06-29 07:32 complete
Exclude entry for search results... Paul Cripps 2017-06-28 22:00 active
Low Search, error parsing script headers Paul Larson 2017-06-28 20:07 complete
Low search store for upcomming store3 Malacai 2017-06-28 12:20 complete
24 hour showing even though set to 12 John Della Vecchia 2017-06-28 07:10 complete
Low Search is not searching matrix columns. JesseKnowles 2017-06-27 13:49 complete
Low ReOrder "Search fields" with "OR" method in different Field Groups Behzad Noroozi Fotoohieh 2017-06-26 16:20 complete
Duplicate grid variable louisk 2017-06-26 16:08 pending
Low Reorder is not showing future entries when settings for set are set to show them. Aaron Krug 2017-06-22 17:05 complete
Errors when creating a set louisk 2017-06-22 14:34 complete
How do I order Low Search results by category name? smartpill 2017-06-22 14:14 complete
Filter MSM Low Search Results by Site Kari-Lyn Henkel 2017-06-22 06:04 complete
PHP7 Compatibilty for EE 2.11 (Low Search 4.4.3) dpdexter 2017-06-17 12:32 complete
Low Reorder: set_id or set name on low_reorder_post_sort? Misha Avrekh 2017-06-14 20:44 complete
Unable to load the requested file: low_variables/mcp_edit_var.php Richard 2017-06-14 17:03 complete
Get the search term from distance Wayne 2017-06-13 08:24 complete
Upgrading EE to latest causes "exp_low_variables_grid_field_xx doesn't exist" bjorn 2017-06-13 07:55 complete
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