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Non-existent class: Low_multibyte after upgrade to v4.0.0

johnhenry 17 Feb 2015 16:08 problem, complete

Hi Low,

Had Low Search 3.5.2 installed. EE 2.9.2
Replaced low_search files with newer 4.0.0 files
Clicked Low Search from Modules screen and get the following error

An Error Was Encountered

Non-existent class: Low_multibyte

Replies

  1. Low 17 Feb 2015 16:13

    Hmm. What if you open up base.low_search.php and look up line 77, which reads

    'Low_multibyte', 
    'Low_search_settings'


    and change that to

    'low_multibyte', 
    'low_search_settings'


    ...does that help?

  2. johnhenry 17 Feb 2015 16:23

    Made change and error still there unfortunately. I even misspelled it to see if this was the source and I get

    Unable to load the requested class: misspell_multibyte

    changing it back to 'low_multibyte' and original error appears again

    Non-existent class: Low_multibyte

  3. Low 17 Feb 2015 16:24

    How weird. Does the /libraries/Low_multibyte.php file contain data? What's your PHP version?

  4. johnhenry 17 Feb 2015 16:26

    Yes the file contains 46 lines of data.

    PHP version is 5.3.24

  5. Low 17 Feb 2015 18:38

    For visibility: turning of server-side caching (Redis) and uploading the files again seemed to have solved the issue.