Can't access account and Forgot Password not working
Hello,
Low Reorder isn't working properly on one of our sites, and we need to upgrade.
The email used was willd@tierratechnology.com. (The receipt number was 4015-8922-2761-2707. The name was Stefano Pucci. The company is called P-Line.)
That developer isn't with us anymore but I do get emails to his address, willd@tierratechnology.com. However I'm not getting the "forgot password" email from your site, although I get the onscreen message saying it's been sent.
Please email Will's address, or better yet, email me directly at daphneb@tierrainteractive.com, or call me at 415.386.2866 x0.
Thank you,
Daphne
Replies
Low 21 Nov 2012 18:48
Hi Daphne,
I can see the purchase in my records. Do you want me to transfer it to your account? If so, create one at gotolow.com, and I'll transfer it.