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Blank page after submit with member registration (Low NoSpam)

Bransin Anderson 19 Sep 2012 21:18 problem, active

EE v2.4.0 - Build: date 20120123
Profile:Edit
Low NoSpam 2.2.3

Randomly one day our EE member registration form broke in our production environment. Once submitting the member registration form using the profile:edit {exp:profile:register} tag a blank page would return regardless if the fields were completed or not. Our other environments after db/file sync worked just fine. No PHP errors would display, and our server log didn't report anything out of the ordinary. The blank page would only occur on our production site url www.example.com, and would work just fine preview.example.com.

What I did was disabled Low NoSpam extension and bam! Our member registration form works again. I re-enabled the extension and no problems thus far.

Any ideas on how this got stuck?

Replies

  1. Low 20 Sep 2012 08:48

    Were you using a TypePad key, by any chance? I've had reports of people where their API key suddenly was considered invalid, disabling the add-on.