All Low add-ons are now owned by EEHarbor. Read the blog post.

Support archive

I can't enter License Key

Dave O'Brien 9 Nov 2010 16:04 question, complete

Hello,

I can't enter the license key. I'm logged in as a Super User, the extension and module installs OK... but when I click on Low Variables Extension settings it comes up with a "You are not authorized to access this page" error.

I'm running v2.1.0, on a LAMP stack

PHP- 5.3.2
MySQL- 5.1.44

Thanks

Replies

  1. Low 9 Nov 2010 16:07

    Hey Dave,

    Can you access the extension settings via Add-Ons -> Extensions -> Low Variables and enter your key there?

  2. Dave O'Brien 9 Nov 2010 16:18

    That was a superquick response, thank you.

    No, on the extension page, the settings are grayed out, no link. The status on this page is Disabled - but when I check the Package Settings both the Extension and Module are marked installed.

    Could it be a permissions issue on the config file?

  3. Low 9 Nov 2010 16:21

    I think you may need to enable extensions. Check the button on the top right of the extensions list.

  4. Dave O'Brien 9 Nov 2010 16:25

    Oh dear... what a plum :)

    All working now - thanks! Been looking forward to getting my teeth into this module for a week now!!

  5. Low 9 Nov 2010 16:27

    Glad you got it working. :)

    Be sure to let me know if you have other questions or issues.